The mystifying world of video game creation has a very significant but broadly unconsidered appendage in video game localization. Bringing video games to a global market is considered almost essential in guaranteeing a game's success and longevity. As the increasing number of gamers around the world are becoming savvier and more open-minded with their purchases, and word of mouth is stronger than ever through the medium of the internet, ensuring a video game has a high-quality translation can make or break a game's reputation and subsequently its sales. Despite this pressure, internationalization, translation and culturalization processes offer exciting challenges and rewards for accomplished translation experts around the world who take professional satisfaction in knowing they've delivered the ideal version of a game creator's vision to players around the globe.
So what does it take for a localized game to be found worthy of entertaining today's most sophisticated gamers? Who are the gaming and translation industries' most engaged and experienced critics? This comprehensive guide will answer all these questions and more as we provide insights into maximizing the accuracy of translations and culturalizing content. We will cover every step of a translation project, from pre-production, translation, use of technologies and common challenges, to executing the final and seemingly minor quality assurance modifications and market assessments needed to bring the overall gaming experience to the next level. Ultimately, we aim to help readers ask the questions that will allow them to successfully navigate industry options and identify the right partners for their projects; one that brings the passion, technical expertise, international market knowledge and industry experience necessary to help their games succeed in every market.
For those game developers who are embarking on their own game translation journeys, we very much encourage you to partner with an experienced games translation company with a proven track record of consistently producing exceptional results for game creators and players alike. We wish you luck in your adventure and hope you find our articles as an invaluable reference point to guide you on your way!
Part 1: Pre-production
Part 2: Localization
Part 3: Translation
Part 4: Culturalization
Part 5: Internationalization
Part 6: Technologies
Part 7: Best practices
Part 8: Challenges
Part 9: Quality assurance
Part 10: translation markets
Part 11: Conclusion
Before you launch your games translation project, be sure that your game is really ready for the translation phase. Various tasks should be completed in advance of passing your game on to a translation agency in order to make the overall process run as smoothly as possible. Here is a list of some of the key pre-production responsibilities:
As you can see, these are fairly general areas of translation pre-production activity. So, where do you start? Below we have compiled some of the most important things to know and/or address when preparing for game localization.
Your language service provider (LSP) translation team will work with you, advise and provide guidance on the specific research and actions you need to do in order to prepare your game files, documentation and team for the launch of the translation leg of your game creation journey.
Pre-production is the time to discover potential linguistic and/or cultural issues ahead of the translation process in order to help maximize the translation accuracy and quality of your game and its accompanying materials. The majority of potential issues can be prevented by addressing some fundamentals in advance. More details on best practices within the translation industry will be covered further in Part 7 of this guide.
Ask your game development team to leave notes within their text strings as context references for translators and translation project leaders. Those notes can provide excellent insights into the game's logic and can be a very valuable tool for your translation team.
Even if you plan to have complete linguistic testing performed following the translation work, providing translators and translation project leaders with such knowledge can increase the general efficiency and accuracy of the project and can have a positive impact on the quality of the translation work.
Many problems with resizing, truncating, breaching character limits, syntax and other grammar issues, interpretation issues, and segments of unlocalized text, among other serious flaws, have been widely talked about throughout the gaming world.
All too often, such glaring mistakes are the consequences of confusion between parties regarding unclear expectations when developing or localizing games. The risk of such undesirable outcomes is further compounded in projects involving larger numbers of games.
So, it is essential that translation experts and marketing analysts be consulted first to advise on which languages a particular game should be translated into. Ensuring the availability of talented translation teams that can produce high-quality games translation for the target language and local market(s) is a critical preliminary step in the pre-production process.
In some cases, games are published by a different company than the developer's. Because of this and other potential factors, a product management or promotion team may have the final authority on marketing and distribution decisions. Even in such arrangements, it's important that these professionals seek input from seasoned translation experts to help avoid potentially wasting precious resources (such as time and money) that could be much more profitably allocated.
After it's determined which languages make sense for the translation of a game, even if the text is not ready to start translating, it's time to begin the essential preparatory steps for localization. One critical piece of this phase is assembling the critical documents for launching the production phase of the project. Necessary documents include:
In Part 2 of this guide, more information will be provided on developing workflow and test plan documents.
Many problems can be avoided by having clearly established budgets. Without a proper budget, losing control of the overall process can unravel the best-laid plans. Timelines for the pre-production process can be affected, misunderstandings can arise and confusion can lead to issues that impact professionalism and translation quality.
Communicate with your games translation company in advance of starting you project to help calculate the budget for localizing your game. Remember to reserve some additional funds for unforeseen additional expenses.
Check for and adhere to any legal restrictions that may apply to systems for payment transactions when working with vendors abroad.
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How Much Should You Pay for Game Localization?
Work with your legal department at the earliest possible point in the pre-production process to create your vendor contracts or modify agreements provided in order to clearly spell out terms and streamline your translation project both for yourself and your LSP. Also, try to lend the project the kind of simplicity that contributes to overall efficiency and quality outcomes.
Detail all arrangements to which you and the games translation company have agreed, the types and amounts of resources to be utilized, prices and all other relevant terms of the contract. Execute the agreement before scheduling production in order to help avoid misunderstandings, unexpected delays, quality issues, unexpected expenses, cost overages and other unforeseen issues.
Information about customer satisfaction levels is exceptionally valuable during game development and localization. Gather feedback on your game to discover what people think should be tweaked and if there are any elements that might affect overall accuracy and translation quality. You may also wish to collect information like game ratings, user comments, and other feedback from gamers about games similar to yours that are produced by other companies.
Even before you have text ready for localization, you can start benefiting from obtaining feedback. You may even opt to ask your design and development teams about building in means for gamers to leave their feedback.
Above all, during this phase, develop a comprehensive checklist of pre-production tasks, including all documentation and information you need for thorough preparation and ideal collaboration with your translation project management team. Having an ideal checklist to work from will go a long way in ensuring the smoothest translation process and highest quality outcome in your current and future projects. See the IGDA's Best Practices for Game translation for more detailed guidelines.
The bulk of game translation involves translating, culturalizing and internationalizing, as well as delivering a whole range of digital in-game and game marketing assets. It also includes continuous localization, which takes the form of updating assets and providing ongoing user support, among other work following the completion of the initial translation project. Types of content that are localized typically include in-game content translation, text that appears in graphics, subtitles, transcreation, dialogues, voiceover work, marketing content and content translation QA tests.
The earliest engagement of translation experts in the timeline of a game's development may start as early as the initial development phase of the game's characters, storyline and technical aspects. In other words, the translation process can really begin at anytime, whether during or following the development of your game.
Game developers can expect to work with translation teams that include translation project managers, linguists, voiceover dubbing specialists, engineers, technicians, production managers, production assistants, legal specialists, in-country reviewers, marketing translation specialists and other professionals. It takes a collaborative team of experts in these and other disciplines to produce top-quality video game localization.
Some larger game development companies do most of their own translation work themselves. Others frequently outsource as much as half of the translation work and other parts of the process to experts who specialize in a variety of different areas during the translation process. In some cases, game developers may rely on external resources to meet short timelines or to manage lengthy projects that require expert translation vendors. In comparison, smaller game developers typically hand off the entire translation phase of their game's creation process to translation service providers (LSPs) and preserve their in-house resources for refining their game design.
Of course, the point of localizing a game is to provide everyone who plays it with a level of engagement that matches the vision of the game's creator and should accurately convey the quality and experiences that players would receive if they were playing the game in its native tongue. The dialogue, characters and graphical elements all need to be presented exactly as intended to resonate with players.
In order to accomplish high-quality localization, the LSP professionals you're working with must be reliable in capturing the nuances of regional and local dialects. They also need to possess a deep understanding of national, regional and local cultures, as well as the whole array of references they encompass. Having a strong grasp of slang terms and usages, and accompanying affectations popular in the local culture, are all exceptionally useful skills that will aid localizers in delivering the most effective translations.
It goes without saying that there are many other subtleties of communication that must be captured for a game to be ideally localized in any market targeted for distribution. That being said, many game designers new to translation aren't entirely sure what achieving that level of accuracy involves.
Game translation typically includes treatment of these in-game content types:
translation can often further include:
The translation team researches and provides guidance to game developers on any and all potential issues involving linguistics or expectations of quality. Many issues are avoidable by applying best practices and meticulous attention to essentials, such as resourcing strings in files, testing fonts for languages, coding choice, scaling text size, wrapping text, addressing gender, grammar concerns and other fundamentals.
In Part 8, we will discuss translation challenges in further detail, explaining how to ensure quality through collaboration in order to prevent typical errors that can impact the overall quality of your game's localization.
translation work involves translating text strings from repositories and audio files. Quality translations accurately interpret the words in a game's dialogue and text elements, including text within graphics. It also ensures the proper usage of words and phrases as they are applied in the context of the target language, country or region. Further, translated game content must sound natural in the gamer's environment. It must be relatable to his or her cultural experience.
Translators and reviewers need to be allotted enough time to acclimate to regional guidelines and glossaries. Ideally, guidelines should be accompanied by sample translations in the translator's own native language, as well as in the language targeted for translation.
Further, translators should be exposed to the game while it is in play in order to help them more fully appreciate the characters' experiences and the creator's vision. In some cases, developers can provide translators with web apps too so that they can experience the UI text elements more thoroughly.
Finally, there is debate in the industry about the potential benefits of providing translators with access to the developer's staging server, allowing them to understand the content in context. If you are considering this option, please discuss its benefits with your chosen games translation company first.
Culturalization is the part of the translation process in which attention is focused on the translation in order to make dialogue and text as genuine and natural sounding as possible in every country, region and local area. Culturalization is necessary to make the game relatable for all users, which is a key quality goal that largely makes the difference between a quality game and a seemingly unnatural, poorly produced game. Part 4 on culturalization will go over this topic in closer detail.
Internationalization is the process that prepares a video game for the translation process that will follow. Internationalizing involves a set of steps to eliminate any pieces of code that vary from one language and dialect in a particular international market to another. Internationalization enables the game's architecture and code to become more adaptable and streamlines translation efforts, helping localizers to create dialogue and text that can more easily communicate with gamers in different languages and cultures. Part 5 will focus further on this topic.
Here's a general overview of the series of elements in typical translation processing (please note that services vary between LSPs). The translation process begins with mapping out the workflow, starting with such operational basics as deciding who will be in the hierarchy on the project, determining which computer aided translation (CAT) environment should be used, how support needs to function, how testing will be conducted and a myriad of other facets of translation project planning.
To ensure user satisfaction for the game, source files should be examined to check that the quality of the content is sufficient for translating. This should be done before releasing the files to your games translation company. Ideal translation can't compensate for serious issues of poor-quality source text. Those deficiencies will carry along with the translated dialogues and text, potentially weakening the value of the game product, its marketability, and even the game developer and publisher's brands.
In-country reviewers, who are reviewers inside the countries where the localized game will be distributed, are the last line of defense for game developers and LSPs who need to ensure that their translation work is accurate prior to launching in a target market. For quality of current and future translation projects, make it a high priority to have glossaries and style guidelines approved by these reviewers prior to production.
All forms of game translation testing are essential to the overall quality of experience when playing the game. QA testing for video games may include testing interfaces, audio, play functionality and experience, text in graphics, supplementary narratives, cutscenes, culturalization, and other aspects of the game's presentation. Create a thorough plan to make the most of this testing period. Part 9 of this guide will discuss quality assurance during localized game testing in more detail.
After translation is complete, having an outside party sample test the translation and apply the spectrum of QA evaluations is standard practice. If budget or time constraints do not allow contracting a third party for a complete QA evaluation, you should at least conduct an abridged QA testing process in-house prior to importing content into a game's architecture following localization. Part 6 on translation technologies will highlight some helpful software tools for QA testing.
Developer support, functional testing of games and various other peripheral services are often provided by translation service providers for game designers. Sometimes developers opt to bring in translation experts to fill such roles during early product development phases.
There's always more to do after localization. Continuous translation can mean providing tech support or other user helpdesk services in various languages. Continuous game translation also includes any ongoing series of applications of translation efforts, such as applying software patches and various solutions for user issues, announcements, rolling out expansion packs and downloadable content, supplements, content for downloads, etc.
Numerous technologies are available to improve translation accuracy and reduce costs, as well as to speed up translation and testing processes, project management tasks, and other critical processes in translation systems. Part 6 on translation technologies will include a discussion on the application of current and upcoming technologies.
Start by reviewing some games produced by other companies and localized for your own native language and dialect. Use your judgment of their quality as a baseline to establish your expectations and evaluate the quality of your own translation outcomes.
Then, apply these important tips for more productive collaboration with your translation team and, ultimately, the greater quality and accuracy of your game translation project outcome:
Create a comprehensive translation project checklist, and make sure every item on it gets done at the right time. Get as many tasks as possible done as early as possible. See Part 1 of this guide on pre-production for details on what to do prior to starting your game's translation and the remaining phases of the translation process. When in doubt, adhere to the IGDA Best Practices for Game translation and refer to Part 8 of this guide to learn about the various common mistakes to avoid. Finally, encourage collaboration and creative problem solving to promote the optimal quality of your translation project outcomes.
Converting a game's text and dialogue from the language in which it was created to a different one has to go linguistically deeper into the finer aspects of translation. A simplistic word-for-word translation is not enough to convey the intent of the author. A games translation company must do much more to deliver a natural and satisfying experience for gamers.
As discussed previously, games must be carefully localized during their translation in order to deliver an ideal gaming experience, one that is relatable to each user's own national, regional and local cultures. For example, effectively communicating humor takes special treatment as different cultures consider different things funny and unfunny. In addition, clichés, idioms and other expressions usually need to be converted to equivalents in the target language for them to have the same type of impact on players.
Professional translators should be able to convert gaming-industry-specific vocabulary, sort and translate dialogues between multiple speakers, distinguish and interpret diverse accents, overcome translations issues due to difficult audio, and adeptly manage numerous other conversion challenges.
Allowing translators to give their full attention to accurately sorting and treating these elements ensures the highest quality outcomes. Below are some methods that game developers can use to help translators achieve this level of nuance in their work, thereby giving players an enriching experience and higher engagement when playing your game:
Hire translators who play video games
There's no substitute for native language speakers who are also familiar with the type of games you're developing. Translators who love to play video games more easily understand what's required to translate genre-specific slang and other terms that are commonly shared in gaming culture. Gamers hold content in and related to games to exceptionally high standards. So an internationally distributed game must be translated to the same quality for every audience and market for which it will be distributed.
Provide translators with appropriate time and tools
Help translators perform their work as smoothly as possible by equipping them with the best available translation tools. For example, a Translation Memory (TM) database, which can cut time, improve quality and save expense. TM provides invaluable real-time suggestions for phrases that have already been translated, meaning that translators won’t be forced to waste time duplicating translation work. Supplementary Machine Translation (MT) can provide referencing that affords human translators major time-saving advantages. Additionally, sophisticated automation software allows developers to bring translators directly onto their digital platform for translation work, improving collaboration and quality. Part 6 of this guide on translation technologies will discuss this in greater detail.
Provide translators with contextual information
Some expressions don't necessarily make sense when translated as-is into all target languages. Game developers need to provide translators with context for game dialogue and texts in order to help ensure ideal translations for different languages. The overall goal of your translation efforts should go beyond having gamers merely understand the game's storyline. Players should be able to engage with the game fully, appreciating all its clever nuances and subtleties.
A professional translation process is highly structured and meticulously attentive to the finest details. The basic translation piece of the process includes converting in-game audio, texts and text in graphics into the language of the target market.
Generally, the translation process encompasses:
Game translation is used to convert one or more of the numerous assets in a game development project to a version for users in international markets. The project can include translations of these components, among others:
Anticipate differing text dimensions between languages
There are typically a lot of discrepancies in phrase and sentence length between the source language and any language into which the text is being translated. One language may take fewer words or much less line length to say the exact same thing as in another language (or vice versa). The result is that translated text may end up overlapping on-screen images or may not even show up on the screen at all if shifting dimensions are not taken into account. This should be carefully considered when choosing font sizes during project planning.
Avoid translating text in graphics
Translating text that appears in a game's graphics requires the development team to recreate all affected graphic images for every language into which the game will be translated. Then they must integrate each of the new images into the game. That's why game translation industry best practices recommend to avoid using text in graphics completely. However, if your game already has text in graphics, it's recommended to consider replacing the text with symbols that can be understood in any language version of the game.
Have a well-informed rationale for undertaking each translation project
It's strongly recommended not to prioritize quantities of languages when embarking on game translation and localization. Instead, focus on quality in translating to a small number of commonly spoken languages. Translate to additional languages only when you have a sound financial case to support the decision to do so. A few well-translated game versions can be expected to serve your interests much better than a proliferation of mundane translations that could potentially diminish the character of the game and weaken its appeal if done poorly.
Gamers are a technologically advanced consumer group. They expect today's games to display state-of-the-art graphics and functionality, and to be fully comprehensible in their language. To meet the expectations of this ever-growing market, every translator in a games translation company should have a passion for gaming, linguistic proficiency and the stamina to withstand the rigors of delivering top-quality translation and localization. Game translators need to be current on gaming vocabulary, slang, pop culture, shared interests and other knowledge relevant to various aspects of global gaming culture.
Across the 190+ countries of the world there are over 7 billion people, of which more than 2.5 billion are gamers. This means that there is a multiplicity of ethnicities, cultures, government policies, religions and other meaningful aspects of global diversity that must be duly respected in games translation for international markets.
Culturalization goes deeper than standard translation in order to produce the richest possible experience for gamers in every region of the world while simultaneously avoiding any content that might mar or diminish the overall experience, or worse, offend anyone. But, culturalizing a game is also critical because many players are not able to understand and get interested in a game if they can't relate to it.
Culturalization takes translation and brings it to the next level. It is the process of evaluating the suitability of your game's creative elements and adapting them for international markets at national, regional and local levels. Culturalizing a game enables users to better relate to the content and more meaningfully engage with it. More importantly however, it helps ensure that people will not find any elements to be incongruous with the context within which their experience grounds their understanding of the storyline. In addition, it also helps prevent any interpretation of characters or the game environment as offensive to cultural norms or morals.
Insufficient culturalization can be a costly mistake for game companies. Extreme losses of revenue and brand reputation, and difficulties with national and local governments, can cause serious jeopardy for the future of a game and may even put the company at risk of unexpected consequences.
The International Game Developers Association (IGDA) emphasizes the need for game developers and LSPs to be diligent in observing national, regional and local considerations of historical, ethnic, religious, and geo-political identities and beliefs. Regional lockouts are sometimes enforced on unculturalized materials, which includes games. There even exists the very real risk of government intervention and detainment of in-country game company employees for investigation and potential imprisonment.
Start collaboration as early as possible in the development process, and keep it engaged throughout product development. Work with the culturalization project team and other people who are knowledgeable about the acceptability of the game's storyline, characters, dialogues, texts, symbols, objects, voiceover factors, references, etc.
Culturalization carefully scrutinizes all game elements to identify and modify anything that may affront cultural sensitivities or inhibit users from fully experiencing the game as the designers intended.
In its simplest terms, culturalizing a video game means scrutinizing and modifying it to the extent necessary (from a single small bit to the entirety of its content) in order to:
It can be difficult to imagine many of the issues that can be triggered by what appears to be an entirely innocuous part of a video game. According to the IGDA Best Practices, there are several areas of cultural differences that are most likely to engender conflict between game developers and users (or the public at large):
1. History and origins
Some cultures are strongly protective of their distant and recent regional historical narratives, and any inaccuracy relevant to those accounts can trigger intense negative emotional reactions.
2. Religion and beliefs
Religion and beliefs are extremely delicate topics around the world and should be addressed with the utmost respect and balance when portrayed through media and entertainment. Though religious faith can often times be a very interesting concept or theme that many games seek to tackle, direct reference or overt allusions to real-world religions are strongly recommended against at risk of offending religious communities around the world.
3. Ethnic stereotypes
Stereotyping, or any content that may be interpreted as racially or ethnically insensitive, or lacking inclusiveness, is likely to be recognized as inappropriate and offensive. As with religion, though racial issues are a topic that games can tackle in different forms, it should be done appropriately and with grace.
4. Geopolitical positions
Governments sometimes claim territories and expect to have them depicted as part of their nation on maps and even in digital media like video games. China, for example, does not permit errors in this area, so game developers must therefor be very careful of their depiction of real-world locations and maps.
It can be costly to approach culturalization without implementing a planned translation process to do it. Continuing to correct problems here and there, as they appear, is inefficient and can cause oversight and overall translation costs to escalate.
During the initial creative stages, spend adequate time on team discussions about the game's environment, storyline, subplots, character personas, symbolic elements, etc., and strive to identify potentially problematic features.
When your team identifies a potential conflict between a content element in the game and the cultural principles of a market targeted for localization, the next step is to determine whether the level of risk that the problem presents is Level 1 or 2, and respond accordingly:
Level 1: Tenable risk — An element of content that will possibly be noticed and stimulate some moderate level of concern within the target market, but that is unlikely to cause the game to either fail commercially or be prohibited from sale in the area.
Level 2: Untenable risk — A culturally offensive element of content that can be expected to trigger significant negative reaction within the target market.
Key takeaway from this games translation ultimate guide is respecting and caring about the beliefs and experiences of others is at the core of commitment to effective culturalization. There are numerous banned or censored games to date that are deemed too culturally controversial for distribution in various international markets. When developers neglect to refine games as needed, or they release them without regard for cultural sensitivities, the products are at an increased risk of thwarted revenue growth and ultimate failure in some key markets. To help ensure sustained global success, early implementation of the culturalization is recommended.
To succeed in an international market, a game product must be internationalized prior to starting the translation process. Following industry best practices for game internationalization from the outset of product development can help make translation faster, more economical and far more effective.
Internationalizing is essentially the process of performing a review and modification of your game's code to prepare it for localization. The purpose of this is to purge any elements of coding that vary by the geographic locations of markets or by the languages and cultures of particular markets.
Internationalizing a game endows its coding, architecture and user interfaces with unparalleled adaptability in processing game content in order to communicate with players in numerous different languages and cultures.
In order to provide players with a localized UI that delivers the same interactive experience as the original language's version, it is important to adhere to translation best practices from the start of design throughout development. This will help you in achieving the following:
Discuss in-depth strategies, methods and best practices for internationalizing file structure, memory, naming conventions, game assets (text, art, voice-over), subtitling systems, etc., with your chosen game translation agency. But start building your process on a foundation of these following practices for internationalizing games:
Define your string tables
For plain text files, code using UTF-8 or a similarly versatile code format. Store text for the source language in a plain text file for convenient transitioning to your translation team. Then you can reintegrate the text back into the game after it's been translated and fully localized for the target market. Whichever way you choose to store strings, give each text its own string identifier and use that identifier in your code when referring to the text.
If your game has been developed without preparing for localization, you can remove text from your game files and place them into a string table, giving each one its own identifier to act as a placeholder for the occurrence of that text in the game code.
For a game with a lot of text, consider organizing the necessary information for your text strings in a database. Create fields for IDs, text, notes (providing a context of the text), order of text and maximum string length. Your chosen internationalization specialist can provide you with direction on how to use your string tables in your game coding.
Leave notes for translators
You can facilitate maximum accuracy and efficiency of the translation process by providing as much information as possible about strings to be localized. One widely recommended best practice is to leave notes as comments in your string tables or in a folder of documentation.
Leave notes in for translators to help them understand:
Use placeholders
Create a description inside a designated placeholder to inform the translation team of what will ultimately be coded there. That way, they can move around words without risk of corrupting the intended values of coding that the placeholders are temporarily representing. Remember to use a placeholder/variable in only one context to ensure that it does not erroneously get automatically reused out of its intended context.
Normalize elements in the source version
Consider normalizing spelling, abbreviations, fonts, symbols, jargon, scripts, geolocation, etc., to achieve greater consistency of expressions yielded in the source files, as well as across all the localized versions.
Employ CAT tools
The most efficient approach is working to identify any internationalization issues as you're writing code. But, when other measures you've taken are not entirely effective in preventing problems with localization, there are some computer aided translation (CAT) tools that can help locate needed changes. Some CAT tools that can be useful in game internationalization and translation include:
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Be aware of cultural internationalization factors in your target market
The International Game Developers Association (IGDA) emphasizes the need for game developers to be informed of the most common cultural issues presenting translation challenges you can expect to discover in international target markets. These include history, ethnicity, religion and geopolitical perspectives. See Part 4 on culturalization for industry best practices regarding these considerations.
Keeping these in mind throughout the design and development phases can help capture many issues before translation and reduce time spent on the process.
Collaborate with your game translation specialists
There is a vast range of internationalization steps even in a game with comparatively straightforward coding. That's one of the reasons why translation is becoming an increasingly pivotal part of the early design and development processes for game makers.
Communicate as early in your process as possible with your translation experts to understand common pitfalls in internationalizing and localizing games and how to avoid them, as well as how to enhance gamers' experiences in all markets you've targeted for localization.
Some Internationalization errors are chronic, typically because of problems such as:
In order to succeed with internationalization, the game product design must make the game code conducive to localization. Ultimately, the design must make it as easy as possible for localizers and developers to provide an experience that is of identical quality for gamers in every international market the game is played. Here are some ways to avoid typical problems internationalizing games:
Using industry best practices for building and internationalizing your video game's architecture can make translation of your game easier and faster. Typically, the earlier in the design and development process that programmers start thinking in terms of internationalization and translation of their game, the smoother the translation process can be and the richer the quality of outcomes for game makers and users.
The majority of game translation service providers employ translation technologies commonly used within the industry to aid their translation efforts. In recent times, there has been exceptional progress in software development and there are now cutting-edge translation technologies that are anticipated to become widely used in the near future. Despite this, there are still plenty of new and exciting technological innovations that are still much farther out from being released and adopted as new state of the art solutions.
Today's reliable game translation technologies include the likes of memoQ, XTM, XTRF and SDL software for managing translation. Additionally, there are an array of translation technologies that can be implemented based on which digital environment the game translation project is to be performed in. Your games translation company should be fully equipped with the industry's best available digital tools for maximizing process efficiency and quality outcomes.
Predefined game translation processes promote quality. On the other hand, current technology for continuous translation provides an integrated process that enables game localizers automation options for some text translation steps while avoiding the risk of adversely impacting the quality. A couple of key examples include automated text translation software, process management software and QA spot-checking, as well as full-scope testing software.
String Extraction and Resource Generation Engine (SERGE) is an open-source solution that provides advanced tech alternatives that render some manual translation steps outmoded, such as tasks for exporting, converting and transferring files for translation. Other tasks that are now just as well handled by automated processes include reverse conversions, recording modifications in the version control system and a number of other essential tasks.
SERGE software obtains source content, queues it for the translation step and retrieves the translated text. It then integrates the translated text back into the game. Beyond auto-pulling and -pushing file mods, SERGE also syncs with the outside CAT tool you prefer to use.
Machine translation (MT) is a widely used technology in the translation industry. It's a very useful software tool for examining your game product post-localization. It's also a good evaluation tool for discovering new ideas and approaches to modifying a game's design during the translation phase.
Before executing standard QA processes, QA spot-checks may be performed, as an added service (it's advisable to add QA spot-checks to your budget.) Good software tools for QA tasks include Verifika, QA built-in CAT and Xbench. ServiceNow is another useful tool for translation QA.
There are numerous options for integrating your game marketing programs and platforms. Some of today's sophisticated alternatives include Sitecorp, AEM, Drupal and various open source systems. JIRA is a popular option for process management. Marketo is widely used for email marketing. Numerous other programs offer game marketers important tools for integrating the gamut of necessary programs for localizing and marketing games on the global market.
Among its competitors, ZenDesk is arguably perhaps the most popular HelpDesk platform that offers adequate user support for video gaming industry consumers, but there are viable alternatives for modern HelpDesk support for game product users.
Automated systems enable such advanced HelpDesk platforms to index tickets and users, and to track open items, as well as to capture time-sensitive activities for escalation in order to routinely manage massive volumes of user and service data at rates that would have seemed impossible a decade ago.
Both virtual reality (VR) and augmented reality (AR) technologies promise to disrupt the video gaming industry in years to come. Enhanced with AI technology, both may reach heights of sophistication that have yet to be imagined. As these technologies become more prominent in gaming, they can also be expected to play an increasing role in translation as well in many facets of the process.
VR and AR applications can be expected to range from enabling a greater depth of characterization and immersion, to sharpening technical precision. Currently, there remain many impediments to fuller realization of these technologies in the gaming field, including adaptability and gross limitation on user accessibility. Ultimately however, these future technologies will become the mainstream of the market — literal game changers.
NMT actually works through an manmade neural network. It's used for predicting word sequences and modeling them to produce translated sentences. NMT technology is becoming useful for more and more complex applications in translation work. However, only a more extensively equipped games translation company these days can be expected to be leveraging NMT. Currently, we can only speculate on the degrees of efficacy that the ambitious future generations will achieve through NMT technology.
Given the highly complex nature of games translation and its sub-processes, modern demands of the industry require technologies that are up to the job. An LSP's compound challenges to accurate translation and culturalization factors, intricate internationalization steps, and myriad project planning, management, testing, onboarding, communications and other daily activities are substantially facilitated by the best available technologies. In fact, it's fair to say that translation service as we know it today would not be feasible without the support of these critical tools.
Succeeding in the current global gaming market means successfully matching the character and quality of the source-language version of a game in all localized versions. So, translation specialists must make sure that translators effectively portray regional dialects, use cultural references, use slang, and apply affects and other nuances. To meet the high standards of the industry requires a meticulous process of addressing vast volumes of considerations. Following this, today we look at games translation industry best practices for achieving high-quality game localization.
Research the culture and the gaming market in the country where you want to introduce your game. Know the most popular game genres there and learn about any games that have failed in that area and why. Test your game's content to discover how any cultural features and other aspects of it will be received in the area. See Part 4 on game culturalization for a discussion on collaborating to test and culturalize a game. Per IGDA recommendations, focus on and be conscious of the following four areas of strong cultural sensitivities:
Facilitate quality translation
First, hire a games translation company with translators who love video games. They're likely to have the best understanding of the gaming niche market and can communicate with terms and styles that will more easily resonate with the gaming community. Once you have your team in place, turn your attention to these basic translation checklist items:
Maintain transparency and promote a collaborative team relationship between game developers and translation professionals to make the translation process smoother, thereby making it easier to maximize the quality of outcomes and making the whole experience more satisfying for everyone involved.
Effective communication between developers and translation teams increases the ability of all involved to make the most of the process, which in turn benefits gamers and the game's success.
Determine whether or not your game is ready to undergo the translation process. Create a checklist, and use it to complete pre-production tasks, including: choosing languages for localization, executing legal documents, creating a budget, creating a translation workflow, testing in target markets and other pre-production work. See Part 1 on pre-production for details on important tasks and considerations to be addressed prior to launching your translation project.
Gather feedback across your game's multilingual consumer base. Collect feedback from gamers on games similar to yours. Establish well-functioning channels for submitting and receiving feedback. After translation is completed, game company clients are advised to perform testing, per standard industry practices. See Part 9 for a discussion of recommended QA testing methods and other quality assurance processes.
Rushing research, translation work and other translation tasks lends to errors and the compromised quality of outcomes for game users and game company stakeholders. Appropriate translation project planning and preparation allows methodically executed processes and the ability to maximize the amount of attention to quality, instead of wasting time dealing with improperly organized and ill-equipped operational systems. Skill in time management is much of what separates average performing games from games that become international hits.
For a comprehensive assessment of translation industry best practices, see the publication IGDA Best Practices for Game Localization. In the meantime, here's a good starter list of some key basic best practices for localizing games:
High-quality translation helps game developers and publishers maximize a game's value, facilitate its success and avoid potentially serious costs of lost revenues, public relations failures and brand damage. Beyond providing accurate translation, successful translation should enhance the player's experience through engaging and naturalistic interaction. Remember, achieving this outcome largely depends on the success of the collaborative relationship and open communication between developers and translation experts. Employing best practices further helps maximize accuracy, minimize risks of errors, time wasted and the needless duplication of efforts.
More resources:
translation processes for complex games
How to accurately translate a video game
15 most common mistakes when localizing video games
Game translation is a highly complex project. There's research, planning, pre-production, administration, communications, personnel management, multimedia engineering, internationalization, translation, culturalization, voiceover, integration, testing, scheduling and several other contingencies the process entails. It's always good to fully appreciate the magnitude of games translation so that you can get a realistic sense of such an undertaking from the outset vs. jumping into the process completely unaware.
To visualize the full scope of translation for a given game, multiply the above task set by the number of international markets for which a game developer needs to have a game product localized and identify the challenges each market could present. That number is likely to include markets in the US, China, South Korea, Japan, Singapore, Thailand, Malaysia, Indonesia, Vietnam, the Philippines, Brazil, Germany, France and other large international gaming markets.
So there's a lot to do and it all has to be done accurately, economically and with all results being of the highest quality. But even the foremost game translation experts in the global industry can be expected to make simple mistakes occasionally. For perspective, it helps to know that the majority of issues in game translation occur during implementation, and less than half actually involve translators. Most are due to an absence of context information, or are source string errors or file issues.
translation professionals thoroughly research potential culturalization issues that can impact the marketability of a game in a targeted international market. They advise game developers of these and possible linguistic concerns that can compromise accuracy, as well as any other issues that can impact the quality of the outcome.
To avoid typical mistakes, work from a translation quality checklist that consolidates as many of the common games translation challenges as you can identify from all the sources you research and from your own experience.
Here are some examples of the kinds of tasks you should include to fit your process when building your checklist for your translation team. You can help prevent numerous errors by confirming that some basics have been handled properly, such as:
Beyond the typical errors that can be largely avoided by checking to ensure conformance and making quick corrections, there are more subtle and pervasive translation problems that can emerge. Here are some examples:
The overarching challenge for a games translation company is discovering any and all issues that can negatively impact the user experience and threaten the success of the game product in the target international market. Collaboration between game designers, developers and translation specialists is the big-picture solution to identifying and correcting such issues before they become serious problems. Working together, all parties to the translation effort can backup each other's efforts to maximize accuracy and the overall quality of project outcomes. Since everyone is susceptible to making mistakes, it is teamwork and a collective focus on quality assurance that protects the game and all its stakeholders by ensuring a positive experience for gamers in every international target market.
Various quality tests to catch and correct issues, as well as to maximize the overall quality of a game, can be performed at any time during the translation process of a game, whether it's before, during or after the development process. After the LSP delivers the localized game, complete with translated and reintegrated strings and files, game designers, developers or publishers receiving the finalized version should always consider post-translation testing.
There is a fairly extensive range of options for in-process, pre- and post-translation tests that can help stakeholders ensure their games' quality and minimize any risk of problems emerging after the game has gone to market. These are some of the industry's most commonly used approaches to testing:
NOTE: Some file formats may not support the QA software applications you want to utilize, so please do find out about compatibility before you select your testing tools.
Today's game makers usually depend on beta testing to locate flaws of any kind in a game before officially releasing it. Such testing should be conducted before the initial release of a localized game into an international market as well. If possible, choose testers who are highly proficient linguists in the language in which the game has been localized and who are skilled gamers.
Here are some things you can do to increase the efficiency, robustness and benefits of your game translation quality testing:
Testing throughout all phases of game development and localization, right up to the release of the game into international markets, is the first fundamental for meeting a game developer's obligation to deliver a quality experience for consumers who buy and use a game. In-country reviewers can arguably provide the strongest line of defense against quality issues, and testing with gamers in the international target market is among the ultimate QA testing options. Discuss the most practical testing options for your game based on the unique properties of your game, as well as on time and budget considerations.
The global games translation market contains many avenues for developers to localize their games. While a handful of mega game companies like Sony, Nintendo, Activision, Blizzard and others have their own in-house translation teams at hand, there still exists a plethora of general translation service providers (LSPs) as well as a growing community of single language vendor (SLV) freelancers. In addition, a large number of volunteer localizers often pitch in to help independent avocational game creators who may monetize their games through subscriptions, donations or ads, thereby building a user base that can create a need for localization.
Most LSPs, whatever the size, offer some additional localization-related services, such as translation testing, game design and development support, audio support, user support for localized games, and other services.
Due to the immense and ever-growing global video game market, in 2018, game translation services projected a stunning industry-wide annual increases of 20-30%, which included very little work in mobile game localization, the industry's fastest growing market sub-sector.
It is worth noting that a primary source of revenue for LSPs is subcontracting for larger providers. Larger LSPs often outsource to familiar freelance SLVs and others. Despite this being a common practice, there are some translation providers like Andovar that do not subcontract out their services and instead perform all translation processes for every client directly.
In 2018, the global gaming market was at around US$138 billion, of which the translation services sub-sector accounted for about one percent. The gaming industry is predicted to grow by about 10% CAGR until 2021, to a volume of around US$180 billion, which would commensurately spur the translation sub-sector growth to around US$1.8 billion by the end of the same annual period.
In 2019, a few major market trends converged to reshape the global gaming industry. These transformative shifts offer exciting opportunities for any top-quality games translation company:
Some games are only localized a few times, just once for a few markets, or are not localized at all for international distribution, though they can generate revenues in a variety of ways over many years. The decision to localize a game is usually based on a given market's estimated potential for spending on the game, or on the degree of expectation that consumers in a given market will continue spending on a game in micro transactions over time.
There are over 2.5 billion gamers worldwide always looking to try out the most recent version of the games they like. This translates into enormous demand for high-quality game translation service in order for game makers to deliver a state-of-the-art gaming experience that today's players expect.
Today, Asia is the fastest growing gaming market on earth. The continent's mobile market sub-sector alone accounts for a large percentage of the growth rate. In addition, Western European countries also include some of the world's most thriving gaming markets. Based on revenue reports, here are some of the top languages for the translation of video games:
Japan
Japan is home to about 67.6 million gamers and is one of the world’s top three video game markets, along with China and the US. Last year, the Japanese game market generated around US$19.2 billion. The country is a major game exporter to the west. LAI Global Game Services (Tokyo, California and Beijing) is a major market force in Japan's gaming industry, with games accounting for about half its revenues. Role-playing games in particular are exceptionally popular with Japanese gamers and have an ever-growing western fanbase. Japanese players are well adapted to imported video games as well with some western titles doing exceedingly well in the country despite differences in culture and gaming attitudes.
China
China is the world's largest video game sales market on earth, generating 41 percent of global market revenues. About 90 percent of China's PC gaming market is dominated by the multinational conglomerate Tencent and a couple of other Chinese game makers. However, western games are still in very high demand in China and continue to sell well. It is important to note that game censorship in China is strict and so are Software as a Service (SaaS) regulations, which applies to many games now sold as-a-service. With this in mind, it is clear that only top-quality translation specialists should be consulted when bringing games to the Chinese market.
South Korea
In 2018, South Korea registered US$5.6 billion in game sale revenues and remains among the global gaming industry's most profitable national marketplaces. South Korean gamers are usually adept at picking up both English and Chinese, so finding important terms in those languages in video games is not surprising or necessarily that difficult for them. The South Korean audience has been found to have very similar preferences in games as the Japanese.
Germany
Over 44.3 million gamers in Germany make their national language one of the most common for video game translation. In 2018, the German video game market generated nearly US$5 billion. German gamers want games that are highly engaging, immersive and fun. translation providers for German games typically need to be game lovers themselves with the skills necessary to bring out all three aspects in a game.
France
French gamers spent nearly US$3 billion last year, among the country's 33 million current video game players. Keep in mind, when localizing for French gamers, that they don't necessarily like having to use English. They do want natural dialogues and appreciate French cultural references, and they welcome use of native slang.
It is clear that video game translation opens up international markets to game makers. However, the key to success in overseas game markets is in first determining which ones make sense for the sales of your particular game. Localizing for one of the above listed highly active national gaming markets is usually a relatively safe place to start. These are all proven sustained major spenders on recreational video gaming. Nevertheless, diligence in researching the suitability of your game for any international market before embarking on translation is a basic for success. Finally, to increase your likelihood of success, employ translation industry best practices in translating, culturalizing and internationalizing your game for one of these or any other foreign market in which you plan to release your game product.
More resources:
What languages should I localize my game in to?
Booming Asian Gaming Industry is Fueling the Demand for Localization
So we've now reached the final chapter of our comprehensive games translation guide. After covering so many topics, what are the key takeaways and core message that this guide should have given you? Well rather than ask you to re-read everything all over again, this conclusive chapter will serve as a quick refresher on all the most important parts of the translation journey, sending you on your way with the knowledge to succeed as well as some final parting messages.
By now it should be clear that what makes the difference in an average video game and one that captures the imagination of the global gaming community is often in the amount of care taken when bringing them to market. A pretty good game can deliver a mediocre experience to players in Asian and Western European markets when translation and localizing efforts have fallen short. A truly successful game gives players in every market an engaging and seamless experience that has been ideally adapted for international markets by a world-class translation team using the industry's most robust processes.
Once you've determined that it's time to start working on the translation for your game, you'll find yourself engaging with an entirely new and broad field of knowledge, encompassing expert linguistics, wide-ranging technology, nuanced multicultural studies and intensive process management systems, with industry experts ready to help you through every phase of the exciting process.
Starting early is key to ensuring optimum quality of the translation process. This advice really can't be overemphasized. Assuming translation can be tacked on after all the coding in the source language is finished as a hasty process with minimal resources frequently leads to disappointing results. translation needs to become a part of development or even of design. It needs to be understood as an integral process of blending adaptations for international users organically into development, to deliver the global gaming community the most authentic experience possible.
Start with information gathering, identify a translation service provider and move to complete pre-production, diligently completing budgets and legal documents that constitute the structure within which your project can be realized as early in the product development as possible. You'll thank yourself later.
Video gamers are a digital media consumer population apart from all others, with a shared language and understanding of the unique skills and satisfaction involved in the ideal experience of a great game. That sets a high bar for game translators who are charged with conveying exactly the same experience that the game creator intended to internationally located players and markets. To communicate with gamers through a game, strict technical accuracy is not nearly enough. Translators need to be both skilled linguists and skilled gamers in order to relate to gamers and fully appreciate the experience of gaming.
Adhere to a set of proven best practices. Make sure to test your localized game through as many QA channels as possible, including final pre-market product testing with your target international audience. You've brought your game a long way up to the point of a pending overseas market launch. You've already determined that it's a time for calculated risk taking, so the point becomes about making sure you've factored all key considerations into your assessment.
Educate yourself on the data that supports or fails to support entry into a given foreign market with your game product. Make a well informed decision about how well your game should be expected to fare in a particular country, region and local market, before you embark on translation for that area.
Gather insights from game market performance data, consumer market data, product development consumer research, translation market experts and other knowledgeable sources. Watch for trends and pay attention to global gaming market forecasts and broader economic projections to help you formulate strategic growth plans for your game enterprise.
The games translation company you hire will manage all staffing, translation, culturalization, quality assurance processes, and technology applications. Your LSP will be responsible for these major project management components and everything else involved in localizing your game assets into a package that is positioned for success in the international target market you've chosen to enter. So, the point here is that you need a well-experienced team of translation specialists with an industry track record of consistently top-quality project outcomes.
Build the game you want to play! Just bear in mind the multicultural players whom you'll want to experience the game exactly as you designed it to be experienced. Those are the gamers who'll make a great game a global success as long as it's well-localized for their use.
Along the way, maintain realistic expectations. Mistakes are a fact of life in the translation industry, as in any other, even for the most talented and diligent teams of translation experts. Learn from your own past experience and from others' mistakes. Read some peer articles, talk to game translation experts, talk to gamers around the globe and test, and then test again, and maybe test once more for good measure.
Be a part of the gaming community. Immersing yourself in the gaming realm will help you keep perspective and manage your own expectations. Ultimately, insist on quality and surround yourself with others who share your deep commitment to it.
So at long last we have reached our conclusion. We hope you have found this guide as helpful as possible in understanding how the translation and translation process works within the gaming industry. The goal of this guide first and foremost is to provide you with the information necessary to ask the types of questions that can help you find the best processes and services for your projects, ensuring you make well-informed decisions that will determine the future of your game in the global marketplace.
We hope this games translation ultimate guide was insightful, however, if you're preparing to localize your video game and would like some expert advice on pre-production steps, translation processes, industry best practices, game translation, key technologies, international gaming markets, quality assurance testing or anything else, feel free to get in touch with us here at Andovar. With years of experience in games localization, we're happy to answer your questions and help you make sure that everything that needs to be done is being done to realize your gaming vision.